Rider recovery desk
Lost a Citi Bike?
Search by bike number. No sighting yet? Post a notice so NYC knows what to look for.
Post a missing bike notice
Put your bike number on the map.
Add the ride screenshot, last location, and an optional reward.
How to use this
- 01 Find the bike number on your receipt or charge notice.
- 02 Search for a matching sighting.
- 03 Post a notice with your ride screenshot and last location.
- 04 Send any match to Citi Bike support.